HiveSync is operated by Bizmonger Inc. HiveSync helps clients and contractors coordinate project
requirements, work progress, completion evidence, and report review. This policy explains the personal information
we collect, how we use it, and the choices available for transactional SMS messages and the invite-only
YouTube creator import.
Information We Collect
- Account and contact information, such as name, organization, email address, and phone number.
- When you choose an available Google, Meta, or Apple sign-in option, the provider account identifier, name, and email address returned for authentication. HiveSync does not receive or store your provider password.
- Questions sent through the public contact form, including the name, email address, organization, role, topic, message, and HiveSync page supplied with the question.
- Project information, including client requirements, contractor responses, status updates, completion evidence notes, attachments, and report review decisions.
- Photos, videos, audio memos, signatures, and documents that you choose to capture or attach to field work, evidence, or project records.
- Precise or approximate device location only when you choose the current-location action. HiveSync converts it to a job location or address and may store it with the project record.
- SMS consent records, message preferences, delivery status, opt-out status, and support requests.
- Security, app interaction, installation, device, integrity-verdict, and log data needed to operate the service, synchronize queued work, prevent misuse, and troubleshoot support issues.
- Billing or plan information when a paid web feature is used. Payment card details are handled by payment processors, not stored by HiveSync.
- With your separate YouTube consent, the connected channel identifier, name, and thumbnail; the selected owned video's identifier, title, thumbnail, duration, and description chapters; the read-only scope you granted; and an encrypted OAuth refresh credential.
How We Use Information
- Provide the HiveSync app, web workspaces, client requirements and work agreement workflows, completion evidence records, and report review features.
- Send opted-in transactional delivery notification SMS messages from HiveSync by Bizmonger Inc about delivered project requirements, contractor-accepted requirements, WRAP completion evidence, completion reports, client requirements and work agreement links, and delivery status changes.
- Maintain security, audit history, support, troubleshooting, delivery reliability, and service analytics.
- Reply to public questions, guide visitors to an appropriate product path, limit spam, and investigate misuse of the contact form.
- Apply plan limits, account controls, and safety checks before private reports or completion evidence records are shared.
- Synchronize account-backed jobs, evidence, media, handoffs, reports, and operational status when you use connected features.
- Use YouTube API Services to confirm control of one selected video and, in TravSync, offer editable title and description-chapter suggestions. The creator selects and reviews the material before saving a private Blueprint.
Mobile Permissions, Local Work, and Sync
Core mobile field work can be used without signing in. Available provider sign-in is optional and is
requested when you choose account-backed sync, TeamSync, community, or another protected feature.
Local-only work remains on the device unless you choose or enable a connected action that sends it
to HiveSync.
Camera, microphone, photo or video library, file, and foreground-location access are requested only
when you start the matching action. Media, audio, documents, and location that you choose to attach
may be sent to HiveSync so the selected job, evidence, handoff, or report can synchronize. You can
deny a permission and continue using unrelated parts of the app.
Information sent between the mobile app and HiveSync services is encrypted in transit using
HTTPS/TLS. HiveSync does not use the Android advertising identifier and does not use mobile field
data for third-party advertising.
YouTube API Services and Your Google Data
HiveSync uses YouTube API Services only after you select the unchecked consent box
and complete Google's authorization screen. HiveSync requests the read-only
youtube.readonly scope. It reads your owned channel identity and metadata for the exact
video you choose so the server can verify ownership. TravSync also uses that video's title,
duration, and explicit description chapters to suggest a private Travel Blueprint for your review. HiveSync
does not download or store the YouTube video or captions, post to YouTube, change YouTube content,
or request YouTube write access.
When YouTube API metadata is shown in the creator import, it is displayed only to the authorizing
account to confirm the selected channel and video. TravSync chapter suggestions retain their source
identity; you choose the material to save and add practical travel guidance. Other instructional
conversion uses separately authorized creator-supplied text. Stored channel and video API metadata
is refreshed or deleted as soon as it is no longer needed and no later than 30 calendar days after retrieval, even while consent remains active.
The encrypted refresh credential and API data are available only to the authorizing HiveSync account
and the service providers needed to host, secure, and operate this workflow. We do not sell YouTube
API data, share it with advertisers, use it for advertising, or use it for an undisclosed secondary
purpose. Necessary authentication and security cookies may be stored in your browser to maintain your
signed-in HiveSync session; they are not used to serve ads from YouTube data.
Your use of this integration is also subject to the
YouTube Terms of Service and the
Google Privacy Policy.
Creator Partnership Research and Replies
Partnership records contain channel references, dated qualification decisions, editorial research,
sourced business contact details, offer and delivery history, replies, and operator notes. Private
creator work also records source-use permission, submitted text, proposed revisions, and review evidence.
These records support the invitation, onboarding, content review, and support workflow. Public concept
pages contain only the copy an operator explicitly reviewed for publication.
When the operator connects the designated Gmail receiving account, an explicit Inbox Sync reads a
bounded page of message headers. It retrieves a message body only for a matching invitation reply
address and imports replies only after checking the saved invitation and sender. Gmail access is
read-only; it does not send mail or mark messages as read. Every outgoing offer and email reply
requires a separate operator review and Send action. You may ask the sender to stop contact or
contact support about partnership data.
Disconnect, Revocation, and Deletion
Use Disconnect YouTube in the creator import to stop future checks and request
revocation of HiveSync's provider access. HiveSync asks Google to revoke the token. Separately,
HiveSync removes the stored credential and authorized YouTube API data. That credential and API data
cleanup begins immediately; if a retry or support intervention is required, it will be completed as
soon as possible and no later than 7 calendar days after the in-app revocation.
Blueprint cleanup is a separate HiveSync action. It deletes only account-owned ReviewRequired YouTube
import drafts that remain in this invite-only pilot and preserves separately approved or converted
Blueprint records. If Google revocation or server cleanup cannot be confirmed, cleanup remains pending
and an operator must complete manual recovery in Google.
You can also revoke access from
Google's security settings.
HiveSync rechecks authorization when the connection is opened or used and removes API data after an
invalid credential is detected. For an external Google revocation, contact support for immediate
cleanup; related API data will be deleted as soon as possible and no later than 30 calendar days after
revocation. This revocation deadline is separate from the recurring 30-day refresh-or-delete limit
that applies while consent remains active.
You may request deletion of stored YouTube-related data at
support@bizmonger.net. We complete a verified request as
soon as possible and no later than 7 calendar days. Deleting HiveSync data does not delete or change
your videos, channel, comments, or other content on YouTube; manage that content directly in YouTube.
SMS Privacy
HiveSync SMS is transactional. We do not send marketing or promotional text messages through the
HiveSync by Bizmonger Inc Delivery Notification SMS program.
Mobile phone numbers, SMS consent records, and SMS opt-in data are not sold, rented, or shared
with third parties or affiliates for marketing or promotional purposes. We may share SMS-related
data with service providers, such as our messaging provider, only as needed to deliver, secure,
support, and operate the transactional messaging service.
When information is shared
We may share information with service providers that help us host, secure, message, analyze,
support, or operate HiveSync. We may also share information when required by law, to protect
rights and safety, or as part of account-authorized project collaboration.
We do not sell personal information. We do not share mobile phone numbers or SMS consent data
for third-party marketing.
Your Choices
You can opt out of SMS messages at any time by replying STOP. You can request
help by replying HELP. You can also contact support to update contact details,
request access, or ask for deletion where applicable.
For general product questions, use the Ask HiveSync form.
Do not include passwords, payment card details, health records, or private client information.
Contact: support@bizmonger.net
Delete Your HiveSync Account
Use the canonical Delete my HiveSync account page and sign in
with the provider identity connected to HiveSync. If self-service deletion is unavailable, contact
support@bizmonger.net
using a reachable email address and identify your sign-in provider. Support must verify account ownership through a secure process before acting. Apple private relay addresses can receive messages; you do not need to send your request from a relay address. Never send your provider password or authentication token.
A verified full-account request removes eligible private account data, including the account profile,
private workspaces, workflow progress, sync state, uploaded media and notification preferences.
Organization work and issued reports are preserved; the deleted member's personal data must be erased
or anonymized without deleting other members' work. Shared evidence and reports require review and,
where needed, redaction before cleanup can be completed. You may use the support address above to
request deletion of specific account-linked data without deleting the entire account.
After final confirmation, HiveSync disables ordinary account access immediately and provides a
30-day recovery window. Eligible cleanup runs after that window. A request remains pending when
storage erasure, provider revocation or shared-work redaction cannot be confirmed; contact support
for assistance. For Apple sign-in, HiveSync also requests revocation of its stored Apple credential.
Backup copies are access-restricted and expire through the backup retention process; they are not
used to restore a deleted account to ordinary service. Limited transaction, security, fraud-prevention,
legal and audit records may be retained when required by law or needed to resolve an active dispute.