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HiveSync compliance

HiveSync by Bizmonger Inc Privacy Policy

Learn what HiveSync collects, why it is used, and how to manage sign-in, SMS, YouTube, and account data choices.

Effective August 1, 2026

HiveSync is operated by Bizmonger Inc. HiveSync helps clients and contractors coordinate project requirements, work progress, completion evidence, and report review. This policy explains the personal information we collect, how we use it, and the choices available for transactional SMS messages and the invite-only YouTube creator import.

Information We Collect

  • Account and contact information, such as name, organization, email address, and phone number.
  • When you choose an available Google, Meta, or Apple sign-in option, the provider account identifier, name, and email address returned for authentication. HiveSync does not receive or store your provider password.
  • Questions sent through the public contact form, including the name, email address, organization, role, topic, message, and HiveSync page supplied with the question.
  • Project information, including client requirements, contractor responses, status updates, completion evidence notes, attachments, and report review decisions.
  • Photos, videos, audio memos, signatures, and documents that you choose to capture or attach to field work, evidence, or project records.
  • Precise or approximate device location only when you choose the current-location action. HiveSync converts it to a job location or address and may store it with the project record.
  • SMS consent records, message preferences, delivery status, opt-out status, and support requests.
  • Security, app interaction, installation, device, integrity-verdict, and log data needed to operate the service, synchronize queued work, prevent misuse, and troubleshoot support issues.
  • Billing or plan information when a paid web feature is used. Payment card details are handled by payment processors, not stored by HiveSync.
  • With your separate YouTube consent, the connected channel identifier, name, and thumbnail; the selected owned video's identifier, title, thumbnail, duration, and description chapters; the read-only scope you granted; and an encrypted OAuth refresh credential.

How We Use Information

  • Provide the HiveSync app, web workspaces, client requirements and work agreement workflows, completion evidence records, and report review features.
  • Send opted-in transactional delivery notification SMS messages from HiveSync by Bizmonger Inc about delivered project requirements, contractor-accepted requirements, WRAP completion evidence, completion reports, client requirements and work agreement links, and delivery status changes.
  • Maintain security, audit history, support, troubleshooting, delivery reliability, and service analytics.
  • Reply to public questions, guide visitors to an appropriate product path, limit spam, and investigate misuse of the contact form.
  • Apply plan limits, account controls, and safety checks before private reports or completion evidence records are shared.
  • Synchronize account-backed jobs, evidence, media, handoffs, reports, and operational status when you use connected features.
  • Use YouTube API Services to confirm control of one selected video and, in TravSync, offer editable title and description-chapter suggestions. The creator selects and reviews the material before saving a private Blueprint.

Mobile Permissions, Local Work, and Sync

Core mobile field work can be used without signing in. Available provider sign-in is optional and is requested when you choose account-backed sync, TeamSync, community, or another protected feature. Local-only work remains on the device unless you choose or enable a connected action that sends it to HiveSync.

Camera, microphone, photo or video library, file, and foreground-location access are requested only when you start the matching action. Media, audio, documents, and location that you choose to attach may be sent to HiveSync so the selected job, evidence, handoff, or report can synchronize. You can deny a permission and continue using unrelated parts of the app.

Information sent between the mobile app and HiveSync services is encrypted in transit using HTTPS/TLS. HiveSync does not use the Android advertising identifier and does not use mobile field data for third-party advertising.

YouTube API Services and Your Google Data

HiveSync uses YouTube API Services only after you select the unchecked consent box and complete Google's authorization screen. HiveSync requests the read-only youtube.readonly scope. It reads your owned channel identity and metadata for the exact video you choose so the server can verify ownership. TravSync also uses that video's title, duration, and explicit description chapters to suggest a private Travel Blueprint for your review. HiveSync does not download or store the YouTube video or captions, post to YouTube, change YouTube content, or request YouTube write access.

When YouTube API metadata is shown in the creator import, it is displayed only to the authorizing account to confirm the selected channel and video. TravSync chapter suggestions retain their source identity; you choose the material to save and add practical travel guidance. Other instructional conversion uses separately authorized creator-supplied text. Stored channel and video API metadata is refreshed or deleted as soon as it is no longer needed and no later than 30 calendar days after retrieval, even while consent remains active.

The encrypted refresh credential and API data are available only to the authorizing HiveSync account and the service providers needed to host, secure, and operate this workflow. We do not sell YouTube API data, share it with advertisers, use it for advertising, or use it for an undisclosed secondary purpose. Necessary authentication and security cookies may be stored in your browser to maintain your signed-in HiveSync session; they are not used to serve ads from YouTube data.

Your use of this integration is also subject to the YouTube Terms of Service and the Google Privacy Policy.

Creator Partnership Research and Replies

Partnership records contain channel references, dated qualification decisions, editorial research, sourced business contact details, offer and delivery history, replies, and operator notes. Private creator work also records source-use permission, submitted text, proposed revisions, and review evidence. These records support the invitation, onboarding, content review, and support workflow. Public concept pages contain only the copy an operator explicitly reviewed for publication.

When the operator connects the designated Gmail receiving account, an explicit Inbox Sync reads a bounded page of message headers. It retrieves a message body only for a matching invitation reply address and imports replies only after checking the saved invitation and sender. Gmail access is read-only; it does not send mail or mark messages as read. Every outgoing offer and email reply requires a separate operator review and Send action. You may ask the sender to stop contact or contact support about partnership data.

Disconnect, Revocation, and Deletion

Use Disconnect YouTube in the creator import to stop future checks and request revocation of HiveSync's provider access. HiveSync asks Google to revoke the token. Separately, HiveSync removes the stored credential and authorized YouTube API data. That credential and API data cleanup begins immediately; if a retry or support intervention is required, it will be completed as soon as possible and no later than 7 calendar days after the in-app revocation.

Blueprint cleanup is a separate HiveSync action. It deletes only account-owned ReviewRequired YouTube import drafts that remain in this invite-only pilot and preserves separately approved or converted Blueprint records. If Google revocation or server cleanup cannot be confirmed, cleanup remains pending and an operator must complete manual recovery in Google.

You can also revoke access from Google's security settings. HiveSync rechecks authorization when the connection is opened or used and removes API data after an invalid credential is detected. For an external Google revocation, contact support for immediate cleanup; related API data will be deleted as soon as possible and no later than 30 calendar days after revocation. This revocation deadline is separate from the recurring 30-day refresh-or-delete limit that applies while consent remains active.

You may request deletion of stored YouTube-related data at support@bizmonger.net. We complete a verified request as soon as possible and no later than 7 calendar days. Deleting HiveSync data does not delete or change your videos, channel, comments, or other content on YouTube; manage that content directly in YouTube.

SMS Privacy

HiveSync SMS is transactional. We do not send marketing or promotional text messages through the HiveSync by Bizmonger Inc Delivery Notification SMS program.

Mobile phone numbers, SMS consent records, and SMS opt-in data are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. We may share SMS-related data with service providers, such as our messaging provider, only as needed to deliver, secure, support, and operate the transactional messaging service.

When information is shared

We may share information with service providers that help us host, secure, message, analyze, support, or operate HiveSync. We may also share information when required by law, to protect rights and safety, or as part of account-authorized project collaboration.

We do not sell personal information. We do not share mobile phone numbers or SMS consent data for third-party marketing.

Your Choices

You can opt out of SMS messages at any time by replying STOP. You can request help by replying HELP. You can also contact support to update contact details, request access, or ask for deletion where applicable.

For general product questions, use the Ask HiveSync form. Do not include passwords, payment card details, health records, or private client information.

Contact: support@bizmonger.net

Delete Your HiveSync Account

Use the canonical Delete my HiveSync account page and sign in with the provider identity connected to HiveSync. If self-service deletion is unavailable, contact support@bizmonger.net using a reachable email address and identify your sign-in provider. Support must verify account ownership through a secure process before acting. Apple private relay addresses can receive messages; you do not need to send your request from a relay address. Never send your provider password or authentication token.

A verified full-account request removes eligible private account data, including the account profile, private workspaces, workflow progress, sync state, uploaded media and notification preferences. Organization work and issued reports are preserved; the deleted member's personal data must be erased or anonymized without deleting other members' work. Shared evidence and reports require review and, where needed, redaction before cleanup can be completed. You may use the support address above to request deletion of specific account-linked data without deleting the entire account.

After final confirmation, HiveSync disables ordinary account access immediately and provides a 30-day recovery window. Eligible cleanup runs after that window. A request remains pending when storage erasure, provider revocation or shared-work redaction cannot be confirmed; contact support for assistance. For Apple sign-in, HiveSync also requests revocation of its stored Apple credential. Backup copies are access-restricted and expire through the backup retention process; they are not used to restore a deleted account to ordinary service. Limited transaction, security, fraud-prevention, legal and audit records may be retained when required by law or needed to resolve an active dispute.